Comments & Complaints
We make every effort to give the best service possible to everyone who attends our practice.
We welcome any suggestions for improving our service. If you have any ideas please write or talk to the practice manager.
It’s a busy world and we do our best but sometimes we don’t always get it right. If you are dissatisfied with any aspect of our service and wish to make a complaint please ask to speak to the practice manager, Mrs Michelle Barr, who will give you a leaflet explaining the complaints procedure. We wish to assure you that any matter brought to our attention will be taken seriously.
The Health Service Ombudsman in England
The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.