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Medicines in nurseries and schools(over the counter)

Self Care Information

NHS 111 Service

NHS Out of Hours Service provides medical care or advice when the surgery is closed. Fully trained advisers will assess your symptoms and direct you to the most appropriate local service. This can include an out-of-hours doctor, walk-in centre, urgent care centre, emergency dentist or late opening chemist. For life threatening emergencies, continue to call 999.

Call the service free on 111 

Comments & Complaints

keyboardstethWe make every effort to give the best service possible to everyone who attends our practice.

SUGGESTIONS

We welcome any suggestions for improving our service. If you have any ideas please write or talk to the practice manager.

COMPLAINTS              

It’s a busy world and we do our best but sometimes we don’t always get it right.  If you are dissatisfied with any aspect of our service and wish to make a complaint please ask to speak to the practice manager, Mrs Michelle Barr, who will give you a leaflet explaining the  complaints procedure.  We wish to assure you that any matter brought to our attention will be taken seriously.


The Health Service Ombudsman in England

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.

 

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website