This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


The General Data Protection Regulation 2018 (GDPR)

Self Care Information

NHS 111 Service

NHS Out of Hours Service provides medical care or advice when the surgery is closed. Fully trained advisers will assess your symptoms and direct you to the most appropriate local service. This can include an out-of-hours doctor, walk-in centre, urgent care centre, emergency dentist or late opening chemist. For life threatening emergencies, continue to call 999.

Call the service free on 111 

Repeat Prescriptions

green_pillsWhen ordering a repeat prescription please help us to save valuable staff time and to process your repeat prescription quickly and correctly by:

  1. Using the repeat slip attached to your prescription every time you request a prescription
  2. Clearly TICK each item you require
  3. Place your repeat slip in the box provided at reception or in the porch – you do not have to hand it to the receptionist unless you have a query you wish to ask about.

Using this system saves us time and helps us to process your prescription quickly. A delay could occur if the repeat slip is not used.  Please allow 48 hours (two working days) before calling to collect your prescription.

Your medication will be reviewed periodically by your doctor.  Repeat prescriptions are not accepted by telephone due to the danger of error.

You may also:

  • Send in your request by post together with a stamped addressed envelope or
  • fill in the online form.
  • EPS (see below)

Your prescription may be sent to any local pharmacy participating Electronic Prescription Service (EPS) or a collection service.  Please speak to your pharmacy for further details.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website