|Carole Ward (f)|
Our team of five reception staff, led by reception manager Carole Ward, is here to assist you in making routine and emergency appointments to see your doctor, organise repeat prescriptions and to answer your various requests and queries. When you telephone they may need to ask you for further details to enable us to assist you as quickly as possible. Please remember that they are not simply being nosey! They are bound by the same strict rules of confidentiality as the doctors and nurses.